Even if we may not realize it consciously, but somehow we form opinions on the cleanliness and hygiene conditions of the office premises based on its restroom.
Imagine going for a job interview and happening to go to the bathroom, only to come back disgusted with the lack of hygiene and maintenance.
Would you like to join this company as an employee?
Without second thought, your answer would be a BIG NO! As an employee you wouldn’t want to be associated with a place that doesn’t care about the health and hygiene concerns of its employee. Even an impressive outer décor and a centrally air-conditioned space would not cover up for the sliminess that you just came across in the restroom.
Here’s why it so important to keep your restroom spick and span:
The First Impression Is the Last Impression
A dirty restroom means you’re never getting that customer to come visit you again. According to a study by Cannon Hygiene International, 86% of customers have reported to have said that they would never prefer going to a facility that was unable to maintain its hygiene standards.
This raises major concerns on the condition of those parts of the facility that is not accessible to the public. This holds true primarily for restaurant businesses as revealed by a survey conducted Zogby International. The results of the study showed that 80% of consumers do not opt for a restaurant with a dirty restroom.
Word Of Mouth- A Double Edged Sword
It is human nature to narrate a negative or a bad experience to a colleague or family member. More than often social media platforms are full of both positive and negative feedback that can make or break your business.
A typical consumer these days, bases his/her opinions primarily on other customer reviews.
Remember one thing; no customer will hesitate from writing a negative review for your business. So it’s up to you how you present your business to the public.
An unsatisfied and disgruntled customer can lead to a negative brand image. Always make sure that customers leave your premises with no complaints so that they owe loyalty to your business. According to a survey by HelpScout, to put off the effect of one unhappy customer, 12 positive customer experiences need to be generated against it.
One major advantage of clean restrooms is happy customers-which are the cornerstone for any business’s success.
In order to make sure that no customer takes with them a negative impression of your business, partner with a reliable commercial restroom cleaning company like us to portray your business in the best possible light.
With the precise restroom cleaning equipment we make sure that your customers and employees are attracted towards your commitment to hygiene and sanitation. Contact us to request a free quote now!